Answers to the Questions
We Hear Most.

Most products can be deployed and in use within a day or two — often within hours. There's no heavy IT infrastructure to set up, no long procurement cycles, and no complex implementation required. Converso, for example, can be up and running with your content and embedded on your site in under an hour.

Yes — our products are designed for business users, not just developers. You don't need an engineering team to get started. That said, if you want to integrate more deeply with your existing systems or workflows, our consulting team is happy to help with that as well.

Yes. All of our products are built with integration in mind. Converso can be embedded into any website or application. Extract exposes an API for connecting to your document workflows. If you need deeper, custom integration with your existing stack — CRM, ERP, HRIS, or internal tools — our consulting team can build that for you.

We offer demos and proof-of-concept access for all our products. Get in touch and we'll set up a personalized walkthrough tailored to your industry and use case. From there, we can discuss trial access and the right plan for your team's needs.

We work across three core areas: Custom Software Development (web apps, mobile apps, internal tools, APIs), Cloud Solutions & Integration (migration to AWS/Azure/GCP, system integration, cloud optimization), and AI Strategy & Automation (AI readiness assessments, workflow automation, intelligent document processing). See our Services page for full details.

Timelines depend on scope. Discovery and assessment engagements typically run 2–6 weeks. Pilot or proof-of-concept builds take 6–12 weeks. Full platform development or transformation projects range from 3 to 12+ months. All timelines are defined in detail in your Statement of Work before we begin.

We start with a free 30-minute consultation to understand your goals, constraints, and current environment. From there, we create a scoped proposal and Statement of Work. After contract signature, we run a kickoff workshop to align stakeholders, confirm scope, establish communication rhythms, and begin discovery. Schedule a call to get started.

Yes. We offer short-term hypercare after go-live, longer-term maintenance contracts, and SLA-backed support options. Support scope and response time commitments are defined either in your SOW or a separate support agreement, depending on the engagement type.

A Statement of Work defines the project scope, deliverables, timeline, milestones, roles and responsibilities, acceptance criteria, and pricing. It is the governing document for the engagement and ensures both parties have aligned expectations before any work begins. Nothing is ambiguous in a well-written SOW — that clarity protects both sides.

We offer three models depending on the nature of the work: Time & Materials for exploratory or evolving engagements; Fixed Price for well-defined SOWs where scope is clear; and Outcome-Based contracts for longer strategic engagements. Billing is typically monthly or milestone-based, with payment terms specified in the contract.

Ownership is clearly defined in the SOW and contract. In the standard arrangement, clients own all deliverables and IP created specifically for their engagement. Pre-existing tools, frameworks, and proprietary components that Nuvio brings to the project remain our property but are licensed to you for use within the agreed scope.

Send a brief summary of your objectives and challenges via our contact form. We'll schedule an introductory call to better understand your needs, then provide a tailored proposal, RFP response, or scope outline — typically within 3–5 business days of the initial call.

We follow enterprise-grade security practices across all engagements: data encryption in transit and at rest, role-based access controls, regular vulnerability scanning, and secure development practices. Compliance requirements — including HIPAA, PCI-DSS, GDPR, and SOC 2 — are addressed explicitly in the SOW based on your industry and regulatory environment.

No. Your data is never used to train external AI models. The content you upload to products like Converso or Extract is used only to serve your specific instance. We take data ownership seriously — what's yours stays yours, and it is never shared, sold, or used to improve general-purpose models.

Yes. We have experience building for regulated industries including healthcare, financial services, and legal — where HIPAA, PCI, and data residency requirements shape every technical decision. We work through compliance requirements during the discovery phase and document how they'll be addressed in the SOW.

The easiest starting point is a free 30-minute consultation. Tell us about your goals and challenges — we'll give you a straight answer about whether a product or a consulting engagement (or both) is the right fit, and what that would look like. No pressure, no pitch deck. Book a call here.

We serve organizations across Healthcare, Financial Services, Professional Services, Enterprise & Corporate, Franchises & Multi-Location businesses, Education & Training, and Operations & Manufacturing. Our products and consulting services are designed to work across industries, and we bring domain knowledge from each vertical we've worked in.

Both. Our products are designed to be accessible to organizations of any size — a 10-person team can deploy Converso just as easily as a 1,000-person company. Our consulting practice works best with organizations that have a meaningful technology challenge to solve, regardless of headcount. If you're not sure whether we're the right fit, just ask — we'll be honest about it.

Use our contact form or email us directly at [email protected]. Let us know which product you're interested in and a bit about your use case. We'll set up a 15–20 minute demo tailored to your industry — not a generic walkthrough.